Notice on attending appointments at the Australian Consulate-General
The Australian Consulate-General only allows entry to clients on our appointment system. Other members of the public attending with a person who has a booking should wait elsewhere while the appointment is completed. People assisting a client with a booking may be allowed entry and their details should be included in the ‘notes’ section when booking.
All attendees to the office (regardless of booking status) will be required to present ID, pass through security screening and are subject to routine temperature checks to ensure the safety of our office.
We now offer free passport delivery to Hong Kong and Macau. Ask our staff for more details at your next appointment.
Applications for Australian passports must be lodged in person and appointments must be made. We will only see you in exceptional circumstances without an appointment.
Children under 16 years do not need to attend interviews.
Please select the appointment type matching your application. To lodge two applications at the same time, select 2 Passport applications or for three applications, select 3 Passport applications. Please contact us in advance if you are applying for more than three passports at the same time.
Please note that appointments are normally booked out up to 4 weeks in advance. You should allow a minimum of 6 weeks to get a new passport or renew one. Keep this in mind when making your travel plans.
More information including booking policy is available here.
Passport application types
- Adult passport, renewal (simplified renewal form)
- Adult passport, apply for their first passport, first adult passport or not able to use simplified renewal form
- Adult passport, apply for a passport in a new name
- Adult passport, apply for a concurrent passport
- Child passport (under 18 years of age), apply for their first passport or renewals
Passport FAQs
- Contact Us
- Emergency Passports
- Frequently Asked Questions
- Lost and Stolen Passport
- Online feedback form
- Macau consular and passport visit
- Passport Application Information List
- Passport fees
- Passport photo guidelines
- Passport validity and foreign visas
- Processing times, delivery and priority service
- Who needs to attend the interview and what to expect
Feedback
You can now submit feedback to us on our Consular, Notarial and Passport services by completing our online feedback form. Click here for more information.