Notice on attending appointments at the Australian Consulate-General
The Australian Consulate-General only allows entry to clients with appointments. Other members of the public should wait elsewhere while the appointment is completed. People assisting a client may be allowed entry and their details should be included in the ‘notes’ section when booking an appointment.
All clients (regardless of booking status) must present ID, pass through security screening and undergo routine temperature checks.
We now offer free passport delivery to Hong Kong and Macau. Ask our staff for more details at your next appointment.
Australian passports applications must be lodged in person and appointments must be made. We will only see you in exceptional circumstances without an appointment.
Children under 16 years do not need to attend interviews.
Please select the appointment type matching your application. To lodge two applications at the same time, select 2 Passport applications or for three applications, select 3 Passport applications. Please contact us in advance if you are applying for more than three passports at the same time.
Please note that appointments are normally booked out up to 4 weeks in advance. It will also take a minimum of 6 weeks for your new passport to arrive. Keep this in mind when making your travel plans.
Please see our Passport Application Infomation and Passport Photo guidelines.
More information on our booking policy is available here.
If you are physically unable to attend the Consulate-General in person, please email [email protected] to explain your situation and we will advise if your application can be mailed to us.
If you are in Macau and are physically unable to attend the Consulate-General in person, please email [email protected].
Passport application types
- Adult passport, renewal (simplified renewal form)
- Adult passport, apply for their first passport, first adult passport or not able to use simplified renewal form
- Adult passport, apply for a passport in a new name
- Adult passport, apply for a concurrent passport
- Child passport (under 18 years of age), apply for their first passport or renewals
Passport applications lodged overseas incur an additional overseas application fee (overseas surcharge). This fee is included in the total fee on our Fee Table for each passport type. To see the exact price of the overseas surcharge, visit the fee page at passports.gov.au. This fee does not apply to replacement or emergency passport applications.
The Australian Consulate-General Hong Kong are only able to accept Passport Fees in Hong Kong Dollars by EPS, credit card (Visa and MasterCard) and AliPayHK. We cannot accept cash, American Express or cheques.
Fees are set in Australian dollars and converted into Hong Kong dollars. The exchange rate is reviewed monthly.
- Contact Us
- Emergency Passports
- Frequently Asked Questions
- Lost and Stolen Passport
- Online feedback form
- Macau consular and passport visit
- Passport fees
- Passport validity and foreign visas
- Processing times, delivery and priority service
- Who needs to attend the interview and what to expect
- Passport Application Infomation
- Passport photo guidelines
You can now submit feedback to us on our Consular, Notarial and Passport services by completing our online feedback form. Click here for more information.