Australian Consulate-General
Hong Kong
Also accredited to Macau

Contact us


23rd Floor
Harbour Centre
25 Harbour Road
Wan Chai
Hong Kong

Tel: +852 2827 8881
Fax: +852 2585 4457

Nearby MTR Stations:

  • Exhibition Centre station (East Rail Line) - A1 exit (Harbour Centre)
  • Wan Chai station (Island Line) - A5 exit (Great Eagle Centre/Harbour Centre)

Passport & Consular Services office - 23rd Floor 

Opening hours:

Consular and emergency assistance
Monday – Friday 9:00am to 5:00pm (open during lunch hours)

Applications by appointment only. Visit our appointment page to see available times.

Notarial services
Notarial services are by appointment only. Visit our appointment page to see available times. 

Please see below for a list of public holidays


+852 2827 8881


+852 2585 4457


[email protected] (for Consular related enquiries only)

[email protected] (for Passport related enquiries only)

Contacting the Department of Home Affairs in Hong Kong 

General Enquiry:

Clients who have not yet lodged a visa or citizenship application should visit our website Most information about immigration and citizenship can be found on our website, including extensive information to help clients at all stages in the application process.

Telephone Enquiry:

If you still require support, please contact the Global Service Centre.

Submit supporting documents
(ImmiAccount users):

Supporting documents can be uploaded directly to your ImmiAccount. For more information please click here

  • Subclass 300 (Prospective Marriage) applicants - For applicants who marry before their application is finalised, please upload your marriage certificate to ImmiAccount and advise us by email to [email protected]

Submit supporting documents 
(Business Innovation
and Investment
Program applicants)

Supporting documents can be submitted via the Visa Application Centre. For more information please click here. 

Supporting documents can also be mailed directly to: 

Hong Kong Business Skills Processing Centre
Australian Consulate-General Hong Kong
23rd Floor, Harbour Centre
25 Harbour Road
Wan Chai, Hong Kong

When mailing an application, or other documentation, we strongly recommend that you choose a delivery service that allows you to track the arrival of your package, such as Special Delivery or Registered Post.

Current processing time:

For further information on current processing times for visa and citizenship applications, please click here

Application specific enquiry:

If your enquiry is related to an ongoing visa application that is being processed in Hong Kong, you can contact us via email. 

If your enquiry is related to an ongoing visa application that is not being processed in Hong Kong, please contact your processing office or the Global Service Centre.

Australian Trade Commission (Austrade) -  24th Floor 

Opening hours:

Monday - Friday 8:45am to 5:00pm


+852 2588 5300


+852 2827 4145

Study in Australia 

Please refer to the Study Australia official website for international students or the Study Australia section on this website.

Australian Federal Police - 24th Floor 


+852 2827 8881


+852 2511 5120


Media Enquiries 


The Consulate-General will be closed on the following days: 

Year 2024


1 January 2024 (Monday)

The  first day of January

12 February 2024 (Monday)

The third day of Lunar New Year

13 February 2024 (Tuesday)

The fourth day of Lunar New Year

29 March 2024 (Friday)

Good Friday

4 April 2024 (Thursday)

Ching Ming Festival

1 May 2024 (Wednesday)

Labour Day

15 May 2024 (Wednesday)

The birthday of Buddha

10 June 2024 (Monday)

Tuen Ng Festival

1 July 2024 (Monday)

HKSAR Establishment Day

18 September 2024(Wednesday)

The day following the Chinese Mid-Autumn Festival

1 October 2024 (Tuesday)

National Day

11 October 2024 (Friday)

Chung Yeung Festival

25 December 2024 (Wednesday)

Christmas Day

26 December 2024 (Thursday)

The first weekday after Christmas Day