Australian Consulate-General
Hong Kong
Also accredited to Macau

Services for Australians

Contact Us

The Australian Consulate-General and is open between 9:00am and 5:00pm, Monday to Friday, excluding some Hong Kong and Australian public holidays. Passport and notarial services are by appointment only.

Contact information is available here

If you require assistance outside of business hours, you can call the Consular Emergency Centre, (operational 24 hours a day, 7 days a week) by the following telephone numbers:

  • Australian Consulate-General Hong Kong: 2827 8881 and follow the prompts or
  • International call to Canberra in Australia: +612 6261 3305

We welcome feedback on our consular, notarial and passport services here.

Consular Assistance

While we will do what we can to help Australians in difficulty overseas, there are legal and practical limits to what help we may be able to provide.  The Consular Services Charter outlines the consular services and assistance provided by the Australian Government. In some circumstanes, our assistance may be limited.

We can provide consular assistance to Australians in both Hong Kong SAR and Macau SAR.  For mainland China you will need to contact one of our missions in China.

Travel Advice

Smartraveller has the latest, authoritative travel advice so you can be informed and prepared about overseas travel.

Visit to subscribe and receive travel advice updates to your inbox, or to connect with Smartraveller on social media channels.

You can also follow the Consulate on Facebook and Twitter for critical alerts.

Smartraveller is also available in traditional Chinese  and simplified Chinese.

Services offered by the Consulate in Hong Kong and Macau