Australian Consulate-General
Hong Kong

Services for Australians

Consular assistance - what we can and cannot do

The Australian Consulate-General in Hong Kong provides a range of consular services. The Australian Consular Services Charter sets out the standards of service you can expect from consular staff and signifies our commitment to providing effective, prompt and courteous consular services, delivered equitably to all Australian Citizens and Permanent Residents.

Our area of Consular responsibility (where we can legally provide consular services) covers both the Hong Kong SAR and Macau SAR.
We unfortunately cannot provide any services to Australians on the mainland of China. You will need to contact one of our missions in China.

Our ability to provide consular functions is governed by international agreements and there are limits to the extent of help we can provide. For instance, it is important to remember that you are subject to the laws and regulations of the Hong Kong SAR and Macau SAR. Providing you with consular assistance cannot override local law, even if the local laws may appear harsh or unjust.

Visit Smartraveller, the Australian Government's travel advisory and consular assistance service for more information.  The Smartraveller website is also available in traditional Chinese and simplified Chinese


You can now submit feedback to us on our Consular, Notarial and Passport services by completing our online feedback form. Click here for more information.

Consular Assistance Outside Office Hours

For Australian Citizens requiring emergency Consular assistance after office hours, please contact the Consular Emergency Centre in Australia directly on +61 2 6261 3305.

Consular Services

  Travel Advice for Hong Kong and Macau

  On-line registration for Australians overseas

  Notarial Services

  Consular Visits to Macau


  Online feedback form

  Legal Information

 Lawyers in Hong Kong (pdf, 62k)

 Lawyers in Macau (pdf, 31k)

 The Law Society of Hong Kong

  Medical Information

 Medevacs from Macau to Hong Kong

 Counselling Services in Hong Kong

 Hospitals in Hong Kong and Macau (pdf, 25k)

 Doctors in Hong Kong (pdf, 55k)

 Dentists in Hong Kong (pdf, 37k)

 Doctors in Macau (pdf, 17k)

 Dentists in Macau (pdf, 15k)

 Funeral Parlours in Hong Kong and Macau (pdf, 11k)

  Useful Links and other information 

 Australian War Graves in Hong Kong (pdf, 11k)

Information from other Australian Government Agencies is your connection to Government, and provides links to information from all Australian Government agencies, assisting you to find useful government information on a wide range of topics.

Other useful links:

  Australian Government - Centrelink

  Births, Deaths and Marriages Registering Authorities in Australia

  Driver License Issuing Authorities in Australia

  Criminal history checks - AFP

  Department of Immigration and Border Protection

  Biosecurity in Australia

Australian Tax Returns

  Australian Taxation Office

  e-tax Service

Returning to Australia

  Handy information for Australians or residents returning from a holiday or moving back to Australia.

 Taking cats and dogs to Australia

 Importation of Motor vehicles in Australia


 Check your enrolment online

 Get information for overseas voters

 Federal & State Electoral Offices in Australia