Australian Consulate-General
Hong Kong
Macau

Services for Australians

Contact Us

The Consular & Passports section is located on the 23rd floor of the Australian Consulate-General and is open between 9:00am and 5:00pm, Monday to Friday, excluding some Hong Kong and Australian public holidays. Passport and notarial services are by appointment only.

Contact information is available here

For Australian citizens who need emergency consular assistance after office hours, please contact the Consular Emergency Centre in Australia on +61 2 6261 3305 or +852 2827 8881 and follow the prompts.

We would welcome feedback on our consular, notarial and passport services by completing our online feedback form. Click here for more information.

Consular Assistance

The Consular Services Charter sets the standards of service you can expect from the Department of Foreign Affairs and Trade when seeking consular assistance. For information about collecting your personal information please read the Consular Privacy Collection Statement.

We can provide consular assistance to Australians in both Hong Kong SAR and Macau SAR.  For mainland China you will need to contact one of our missions in China.

Travel Advice

Visit Smartraveller for travel advice and on-line registrations.  The Smartraveller website is also available in traditional Chinese http://smartraveller.gov.au/communities/chinese-traditional.html and simplified Chinese http://smartraveller.gov.au/communities/chinese-simplified.html.

Passports

Visit our passport page for more information on passport services.

Notarial services

Visit our notarial page for more information on notarial services.

Australians in Hong Kong and Macau

Services offered by the Consulate in Hong Kong and Macau

Other services for Australians living overseas

Local services for Australians in Hong Kong and Macau

Travel

Voting

Returning to Australia