Australian Consulate-General
Hong Kong
Also accredited to Macau

Important Facts for Travellers to Australia

You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.

Travel advice for working holiday makers

The working holiday maker programme encourages cultural exchange and closer ties between arrangement countries by allowing young people to have an extended holiday supplemented by short-term employment.

To ensure you have a pleasant and safe adventure in Australia, please take a few moments to read these important tips below:

Health and safety

Travelling or living in another country can be an exciting and rewarding experience, but can also carry potential risks. Australia is generally a safe destination for travellers with a low crime rate and some of the best health standards in the world.

Before travelling to Australia, as with any country, you should do some research, including seeking advice from family and friends who may have already visited Australia. Australia is a huge country offering different experiences in the cities, the outback or the tropics.

Thousands of working holiday makers enjoy their stay in Australia without incident and go home with happy memories of their time here. Sometimes, as with travelling to foreign countries, things go wrong. You should prepare for your trip to ensure you have a safe and healthy stay in Australia.

Visit Australia\'s official tourism website for information when planning your trip.

Working in Australia

Working holiday makers are entitled to the same work rights and conditions as all Australians under the Commonwealth Fair Work Act. The Fair Work Ombudsman website provides several web-based tools that can help you in understanding your pay, entitlements and conditions at work. If you would like to speak to someone about working in Australia, please dial The Fair Work Infoline on 13 13 94 (+ 61 2 6141 1387 if you’re calling form outside Australia).

The department also provides some information on the website relating to Your Rights and Obligations – Immigration Facts for Workers in Australia.

Travel insurance

Travel insurance is not mandatory for working holiday makers in Australia, but it is a good idea. A policy covering you for theft, loss, accidents and medical problems before you leave home is recommended, particularly if you plan on doing any adventure activities such as scuba diving, bushwalking or travelling in remote areas.

Personal safety

Although safety levels for visitors to Australia are generally good, you should be mindful of your personal security, including exercising common sense and being aware of suspicious behaviour.

As with all countries, there are areas, often in the major cities, that should be avoided or where extra care should be taken. If you or someone you are travelling with is the victim of a crime, you should report it to the local police immediately. If you need consular support, contact your embassy or consulate. More information is available from Victim Support Australia.

Personal responsibility

As well as protecting yourself against crime while in Australia, you have a responsibility to ensure your own behaviour would not bring you to the attention of the police. Most embassies\' and consulates\' websites in Australia provide information for their citizens travelling in Australia. 

How do I check if I have a valid visa if I don’t have a visa label?

You can use Visa Entitlement Verification Online (VEVO) for free to check your visa status and entitlements.

Your visa details are attached to the passport information you gave us in your application and are linked to this passport in our systems.

To login to VEVO, you will need your passport and personal information, plus one of the following:
• a Transaction Reference Number (TRN) – we give you a TRN if you applied for your visa online
• a visa grant number – you can find this on your visa grant notification letter
• if you are in Australia, a password for you to use VEVO
• for your convenience, if you have an existing visa label in your passport, you can use the visa evidence number from the label.

Page Last Updated: 22 December 2017